FREQUENTLY ASKED QUESTIONS
At THE BAG BOUTIQUE, we strive to ensure that the product you receive is exactly as shown in our pictures. We take great care in photographing our bags to accurately represent their design, color, and details. However, please note that due to variations in lighting and screen settings, there may be slight differences between the images and the actual product.
Rest assured, our commitment to quality means that each bag meets our high standards and looks as beautiful in person as it does online. If you have any questions or need further assistance, our customer service team is always here to help.
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earch for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.